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Does this vehicle qualify for VAT?
Thank you very much for visiting. Unfortunately for higher mileage vehicles, we’re unlikely to be able to offer you the best price for your car, however if your car is exclusive, we may still be able to make you an offer but we will need some more information. Please contact us directly.

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How it works.

Frequently Asked Questions

What will I need to have ready for collection?

For ease, we request you have the following ready for when our drivers arrive:

• Both sets of keys
• Logbook
• Vehicle Manuals
• Service History
• Current MOT certificate or proof of MOT
• Removal of all personal belongings.

Do you charge for collecting my vehicle?

No, we collect your vehicle from your chosen address at a time and date that is convenient to you.

Unlike many of our competitors we do not charge any fees when we buy your vehicle, regardless of the value.

If you confirm you wish to sell your vehicle to us and then change your mind, or the vehicle is found to have been incorrectly described, we reserve the right to charge a fee payable to cover costs we have incurred. Full details of these fees can be found in our terms and conditions.

What if my name is not on the V5 Document?

The V5 document, also known as the log book, has details of the vehicles registered keeper. To prevent fraud, we will only buy a vehicle from the person whose name is on the V5 document, unless we have written consent from the registered keeper to pay a third party.

Do you buy vehicles not registered In the UK?

No, currently we will only purchase vehicles registered in England, Scotland, Wales and Northern Ireland.

What happens if I don’t fully disclose the condition of my vehicle?

We value your vehicle based on standard industry information and the details you provide to us regarding its condition. Every vehicle is different, and our valuations team will ask you for a lot of information so we can provide you with an accurate offer.

The valuation you receive is only as accurate as the information you provide us.

When we collect your vehicle, we also carry out a detailed inspection, and may require a test drive. If you have not disclosed all the details regarding your vehicle then we may need to provide a revised valuation based on its true condition or rescind our quoted offer. In this instance, we reserve the right to charge a fee payable to cover costs we have incurred. Full details of these fees can be found in our terms and conditions.

I can’t find my vehicle on your website?

Our database is extremely comprehensive so if your vehicle doesn’t come up we’d ask that in the first instance you double check that you have entered the details correctly. If you still cannot find your vehicle, please contact us on 0161 5332450 and we’ll be happy to help.

Why don’t you buy every vehicle?

We do not buy every vehicle but the ones we do buy, we pay very competitive prices for. In general, we only buy cars under 60,000 miles, bikes under 30,000 miles and vans under 80,000 miles. We will consider vehicles outside these ranges, but this is done on a case by case basis. By limiting the vehicles we do buy, we are able to offer a higher level of service to our customers. If however, your vehicle is over the set mileage criteria, please don’t hesitate to contact us via our contact form.

How do you value my vehicle?

To value your vehicle, we use a combination of factors. We have an industry database that gives us much of the basic information we need, and this provides us with a valuation start point. However, the database is only half of the story. The remaining information we require is provided by you, our customer, and this is where we need an accurate and honest assessment of the vehicles condition. Once we have all the relevant details, we can provide a fair valuation for the vehicle and this is the offer we make.

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a brand specialist 0161 533 2450